Contact Us 

This is currently under a new management. Please ensure you are routing your questions to the right department to get the response you need.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

Reach out to the right channel

Have a quick question?
All contact information is listed below.

Apply to be a dealer + business inquiries

dealers@arctic-leopard.com

Email customer support

support@arctic-leopard.com

Reach Jack 

jack@arctic-leopard.com

+8615657688888

Address

Louqi Industrial Zone, Wenling, Taizhou City, Zhejiang Province, China

More about the bikes

Frequently asked questions

Have questions? We’re here to help

How long does it take to complete an order?

Typically 2 - 3 business days for in stock items. If a product is on preorder, the ETA will be stated clearly on the site.

Can I inspect the goods before receiving them?

You are welcome to drop by the warehouse to do a pick up. Please reach out to support@arctic-leopard.com 

What should I do if there is a problem with my order?

Reach out to support@arctic-leopard.com

When should I reach out to Jack?

Only if you have specific questions regarding new product specifications, sponsorship requests. Please avoid directing customer related inquiries to him as you may receive no response. 

Do you export to other countries?

Yes, please reach out with your full address to find out more.